Riley & Higgs may send text messages (SMS) to customers about their orders. This page explains what we send, how you agree to receive texts, and how to stop them.
What we text about
We only send texts about an order you have placed with us, such as confirming your contact details, coordinating freight delivery with the carrier, and updates on your order or delivery. We do not send marketing or promotional texts under this program.
How you opt in
When you place an order on rileyandhiggs.com, you provide your mobile number in the field labeled "Mobile phone (for delivery updates)." That field displays the notice: "We'll use this number to contact you about your order and delivery, including by text. Msg & data rates may apply. Reply STOP to opt out."

Customers who purchase our products through marketplaces where we sell (such as Amazon) provide their phone number with their order for delivery coordination, and we text them only about that order.
Message frequency and costs
Message frequency varies by order. Message and data rates may apply.
How to opt out or get help
Reply STOP to any text to stop receiving messages. Reply HELP for help, or contact us at hello@rileyandhiggs.com.
Your privacy
We do not sell or share your mobile number or text messaging consent with third parties for marketing purposes. See our Privacy Policy and Terms of Service for more information.